Ex Libris Nessa Vahedian Khezerlou
Chapter TwoEducation

Education

Master of Science in Education, Instructional Technology

Northern Illinois University · Expected 2028

Master of Library and Information Science

University of Wisconsin–Madison · 2022 · Cumulative GPA: 3.9

Relevant coursework: AI & Machine Learning Ethics; Introduction to Information Architecture; Code and Power; Information Services Management; Information: Organization and Search; Research and Assessment; Information Ethics and Policy; Reading Interests of Adults; Metadata Standards and XML.

Bachelor of Liberal Studies

University of Iowa · 2016

Relevant coursework: Grant Writing. Post-baccalaureate coursework: Detecting and Refuting False Information (SLIS 6411).

Chapter ThreeExperience

Professional Experience

Adjunct Reference & Instruction Librarian

Joliet Junior College, Joliet, IL · September 2023–Present
  • Design and deliver 10–25 course-integrated information literacy sessions per semester for diverse populations (first-year, dual credit, ELL/multilingual, Honors, STEM, speech), contextualizing research within the history and economics of information systems and building instruction from students' existing cultural and community knowledge to affirm underrepresented learners.
  • Built a recurring three-session scaffolded English information literacy sequence from an initial faculty collaboration, and developed a dedicated dual credit curriculum serving 120+ high school students annually, aligned with college-level standards.
  • Developed an AI literacy curriculum, including a flipped lesson using self-designed prompt-based activities to teach LLM fundamentals (next-word prediction, vector-space word embeddings, attention mechanisms) and the "black box" problem; led critical discussions on AI ethics (data-scraping labor, training bias, RLHF trade-offs) and how AI's design toward "pleasing" users can foster misinformation.
  • Provide calm, supportive 1:1 coaching and research consultations, including for Honors capstone projects, helping students troubleshoot AI-related research failures such as fabricated or hallucinated citations.
  • Design accessible, visually engaging slide decks and instructional materials; build high-impact faculty partnerships that have generated a high volume of repeat course-integrated instruction requests.
  • Train and mentor a new adjunct librarian through peer observation and shared materials; coordinate scheduling across shared course sections; delivered in-person training to 40+ high school instructors across Transitional English/Dual Credit partner institutions, supported by a dedicated LibGuide centralizing curriculum resources.
  • Create high-impact asynchronous instructional content via Niche Academy and LibGuides, including one tutorial that became the library's second-highest-used learning resource overall.
  • Elected Union Representative following comparative contract research across five peer institutions; authored advocacy documentation and presented to leadership, securing historic union representation.
  • Led a data-driven redesign of the library website and LibGuides, restructuring information architecture across 10+ pages and establishing ongoing content-governance and WCAG accessibility review workflows.
  • Provide up to 25 hours/week of reference desk support and 5–10 hours/week of chat reference using advanced database searching and structured reference interviews for complex, interdisciplinary needs; collaborate with STEM faculty (Geology, Geography, Psychology) on discipline-specific instruction.
  • Plan and lead large-scale outreach programming (Banned Books Week, National Library Week, pop-up library, Career Café) with faculty, high school instructors, and campus offices; assess programming via exit tickets, achieving perfect 5/5 ratings for Banned Books Week.
  • Co-wrote and helped direct a library promotional video and cross-platform marketing materials; manage a $2,000 semesterly book budget for acquisitions and weeding in the Philosophy & Psychology (100s) collection.
  • Serve as technical administrator for hybrid workshops and large virtual meetings (Zoom, Microsoft Teams); support the collection's transition from Dewey Decimal to Library of Congress classification; compile and analyze usage data via Alma and LibInsight.
  • Conducted an institutional research project directly supporting the Office of the College President and assisted with faculty archival research.

Adjunct Librarian

College of DuPage, Glen Ellyn, IL · November 2025–Present
  • Provide reference support and individualized research consultations, guiding undergraduates through iterative search strategies and advanced discovery layers; deliver active-learning information literacy instruction for composition courses.
  • Designed and launched "Summer Fling Book Matchmaking," a gamified exhibition teaching Library of Congress call numbers while lowering library anxiety and promoting collection discovery; support outreach programming including National Library Week.
  • Serve as invited judge for the annual campus symposium, evaluating student research using criteria-based rubrics; collaborate with faculty to adopt and create Open Educational Resources for affordable learning.
  • Provide research support across disciplines, including STEM, through multiple weekly consultations across in-person and virtual modalities.

Contributor

Outlier (Remote) · March 2024–Present
  • Evaluate and optimize Large Language Model outputs for factual accuracy, reasoning quality, and structural integrity as a human-in-the-loop subject matter expert, applying multi-tiered rubrics that simulate reinforcement learning constraints.
  • Author feedback reports identifying model errors, logical fallacies, algorithmic bias, and hallucinated or fabricated citations; fact-check AI-generated responses using lateral reading and craft targeted prompts to reveal model limitations and failure modes; document evaluation workflows asynchronously to support consistency across distributed teams.

Librarian

Waubonsee Community College, Sugar Grove, IL · February 2023–September 2023
  • Delivered information literacy instruction using active-learning strategies for diverse student groups; conducted multi-disciplinary research consultations through structured reference interviews.
  • Supported large-scale instructional programming, including the library component of New Student Orientation for cohorts of 150+ incoming learners; analyzed usage data and managed physical stacks, including weeding and updates to the collection development policy.
  • Created resource guides and custom digital learning objects to streamline project intake; designed a "Dog Days of Summer" interdisciplinary display linking astronomy and climate change; partnered with the Tutoring and Learning department on a student study night.

Information Services Librarian

Aurora University, Aurora, IL · August 2022–February 2023
  • Conducted individualized research consultations for graduate and doctoral students in nursing, social work, and education, using structured reference interviews and complex literature searches across CINAHL, ERIC, and APA PsycArticles.
  • Supervised, trained, and mentored student employees; provided cross-disciplinary reference and technical troubleshooting at the primary information desk; created and updated LibGuides, including specialized guides for history and artificial intelligence; co-developed course-integrated information literacy workshops; curated monthly book displays highlighting diverse and inclusive voices.

Graduate Practicum Student

Northern Illinois University, DeKalb, IL · April 2022–August 2022
  • Reviewed existing online library tutorials to identify information architecture gaps; wrote, scripted, and recorded multi-modal video tutorials to strengthen asynchronous and remote learning support.
  • Assisted in planning a collection diversity audit using data visualization tools; evaluated physical reference collections for currency and relevance; developed a specialized LibGuide connecting students with disabilities to campus support systems.

Research Assistant, Mentorship Program

University of Iowa O'Brien Eye Library, Iowa City, IA · April 2019–August 2019
  • Conducted structured reference interviews to clarify complex, interdisciplinary research needs for faculty and graduate students in clinical and biomedical domains; developed targeted search strategies across PubMed, MEDLINE, and Scopus.
  • Completed 5–6 literature reviews, synthesizing findings into publication-ready annotated bibliographies using EndNote; delivered research support and electronic resource troubleshooting under strict deadlines for faculty pursuing peer-reviewed publication and grant submissions.

Library Assistant II (promoted from Page and Library Assistant I)

North Liberty Community Library, North Liberty, IA · August 2016–April 2019
  • Provided technology troubleshooting, digital literacy training, and cross-disciplinary reference assistance; managed serials acquisitions, copy cataloging, and collection maintenance for magazine, adult nonfiction, and multimedia collections.
  • Served as shift supervisor for evening and weekend operations, coordinating staff workflows and de-escalating sensitive patron interactions; planned and evaluated community programming, including an Emerging Adults book club promoting collection discovery among underrepresented young adults.
  • Partnered with United Action for Youth to design teen engagement training, equipping staff with culturally responsive service frameworks for diverse youth populations.
Chapter FourScholarly Work

Publications & Presentations

Publications
Presentations
Chapter FiveService

Service & Affiliations

American Library Association · 2022–Present
Illinois Library Association · 2022–Present
Joliet Junior College
College of DuPage
Library Journal · 2023–Present
Chapter SixTechnology & Languages

Technology & Languages

Technology
Languages